Contact Us
We’d Love to Hear From You
Whether you’ve spotted an error on our site, have a suggestion, faced a technical issue while checking your bill, or just want to say hello — we’re glad to hear from you. MEPCOOnlineEBill.pk is run by a small, dedicated team, and every message is read personally.
Before You Write to Us
Please note that we are an independent, unofficial platform and are not affiliated with MEPCO, WAPDA, PITC, or any Government of Pakistan department. Because of this, we’re not able to help with:
- Making a payment on your behalf
- Resolving billing disputes or overcharging complaints
- Issuing refunds or bill corrections
- New electricity connections, meter changes, or load extensions
For these matters, please contact MEPCO directly through their official helpline or your nearest MEPCO sub-division office. We’re happy to point you in the right direction if you’re not sure who to reach out to.
What We Can Help With
- Technical issues while searching for your bill on our website
- Questions about how to read or understand your bill
- Feedback, corrections, or suggestions about our content
- General questions about how MEPCOOnlineEBill.pk works
- Partnership or content-related queries
How to Reach Us
We aim to respond within 1–2 business days. Please include as much detail as possible (screenshots help!) so we can assist you faster — we’re not able to see your specific bill or account details unless you share them with us directly.
Send Us a Message
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Follow Along
If we add social media channels in the future, you’ll find the links here so you can stay updated on new features and site announcements.
We appreciate you taking the time to reach out — your feedback is a big part of how we keep improving MEPCOOnlineEBill.pk.