Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information MEPCOOnlineEBill.pk (“we,” “us,” “our,” or “the Site”) collects when you use our website, how we use it, and the choices you have. By using this website, you agree to the practices described below.
Who We Are
MEPCOOnlineEBill.pk is an independent, privately operated website that helps users check Multan Electric Power Company (MEPCO) electricity bills online.
We simply provide a convenient interface to view publicly billable information using details you provide.
Information We Collect
Information You Provide Directly
When you use our bill-checking tool, you enter a 14-digit reference number or Consumer ID. This information is used solely to retrieve and display your bill for that session. We do not require you to create an account, and we do not ask for your name, CNIC, home address, or payment card details anywhere on this site.
If you contact us via email or a contact form, we collect whatever information you choose to include, such as your name, email address, and message content, so we can respond to you.
Information Collected Automatically
Like most websites, we automatically collect limited technical data when you visit, including:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on the site
- Referring website (how you found us)
This information is collected through standard tools such as server logs and analytics (for example, Google Analytics) and is used only in aggregate form to understand how visitors use the site and to improve performance.
Cookies
We may use cookies and similar technologies to remember your preferences, understand site usage, and support advertising (if applicable). You can disable cookies through your browser settings at any time, though some features of the site may not work as smoothly without them.
How We Use Your Information
We use the information described above to:
- Display the electricity bill you searched for
- Respond to questions, feedback, or support requests
- Monitor and improve website performance and user experience
- Detect and prevent misuse, fraud, or technical abuse of the site
- Comply with applicable legal obligations
Data We Do Not Store
We do not permanently store the bill details, reference numbers, or Consumer IDs you search for. This information is used to fetch and display your bill in real time and is not retained in a personal database tied to your identity once your session ends.
Third-Party Services
Our website may use third-party services such as analytics providers or advertising networks (for example, Google AdSense, if enabled) that may collect data through cookies in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services linked from our site.
Data Security
We take reasonable technical and organizational measures to protect the information processed through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children.
Your Choices
You may:
- Choose not to provide information beyond what’s needed to check your bill
- Disable cookies through your browser
- Contact us to ask what information, if any, we hold related to a message or inquiry you’ve sent us
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out via our Contact Us page or email us at: